FAQ

Subscription Questions? The Amazing Doctor Zymes Has Answers.

Everything you need to know to stay protected with confidence, control, and clarity.

Frequently Asked Questions

Absolutely. You can skip, delay, or pause your subscription anytime — directly from your account dashboard. Great for off-season, travel, or environmental shifts.

No problem. Retake the diagnostic quiz anytime to get updated bundle recommendations. You can also adjust your plan size, contents, or delivery schedule with a few clicks.

Never. There are no long-term commitments. Cancel anytime. Restart anytime. You're in full control.

You'll be billed automatically based on your selected frequency — every 30, 60, 90, or 120 days. Your upcoming charge and delivery details are always visible in your dashboard.

Yes. Each plan starts with a Doctor-recommended bundle from your quiz, but you can fully customize it before checkout or at any time after.

Yes — 10–15% off every order for life. No price creep. No games.

Yes. You'll receive email or SMS notifications before your next shipment. You'll also get AI-powered alerts based on usage, seasons, and environmental changes.

Definitely. Long-term subscribers receive:

  • Seasonal eco-guides
  • Surprise gifts 2×/year
  • Early access to new solutions
  • Priority support
  • The best results from compounding protection routines

Yes. Many farms, facilities, and hospitality partners subscribe. We'll help match your usage volume to the right plan.

You'll have a simple dashboard to manage:

  • Shipments
  • Plan size
  • Delivery schedule
  • Bundle contents
  • Billing info
  • Account preferences

You're always in control.

Still have questions?

Contact us or take the quiz to get personalized answers.