FAQ
Subscription Questions? The Amazing Doctor Zymes Has Answers.
Frequently Asked Questions
Absolutely. You can skip, delay, or pause your subscription anytime — directly from your account dashboard. Great for off-season, travel, or environmental shifts.
No problem. Retake the diagnostic quiz anytime to get updated bundle recommendations. You can also adjust your plan size, contents, or delivery schedule with a few clicks.
Never. There are no long-term commitments. Cancel anytime. Restart anytime. You're in full control.
You'll be billed automatically based on your selected frequency — every 30, 60, 90, or 120 days. Your upcoming charge and delivery details are always visible in your dashboard.
Yes. Each plan starts with a Doctor-recommended bundle from your quiz, but you can fully customize it before checkout or at any time after.
Yes — 10–15% off every order for life. No price creep. No games.
Yes. You'll receive email or SMS notifications before your next shipment. You'll also get AI-powered alerts based on usage, seasons, and environmental changes.
Definitely. Long-term subscribers receive:
- Seasonal eco-guides
- Surprise gifts 2×/year
- Early access to new solutions
- Priority support
- The best results from compounding protection routines
Yes. Many farms, facilities, and hospitality partners subscribe. We'll help match your usage volume to the right plan.
You'll have a simple dashboard to manage:
- Shipments
- Plan size
- Delivery schedule
- Bundle contents
- Billing info
- Account preferences
You're always in control.
Still have questions?
Contact us or take the quiz to get personalized answers.
